bk99b Terms & Conditions

1 General Provisions & Acceptance

These terms and conditions ("Terms") form a legal agreement between the authority operating the bk99b platform ("we", "our", "Company") and any person using this website ("user", "you").

By using the bk99b website, app, or any of its services, you are considered to have fully read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

The Company reserves the right to change, add to, or cancel these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

2 Eligibility & Account Registration

The following eligibility requirements must be met to open an account and use services on the bk99b platform:

• You must be at least 21 years of age.
• You must be a legal citizen or resident of Bangladesh.
• You are permitted to open only one account in your own name.
• Persons who have not voluntarily added themselves to a self-exclusion list may open an account.

Information Provided at Registration

You must provide accurate, complete, and up-to-date information when registering an account. Providing false or misleading information may result in immediate suspension or closure of the account and forfeiture of your balance. The Company may request documents for identity verification at any time.

Operating multiple accounts is strictly prohibited. If multiple accounts are found belonging to the same person, all accounts will be closed and all balances and bonuses will be forfeited.

3 Account Security & Responsibility

It is solely your responsibility to keep your bk99b account login details (username and password) confidential. Do not share this information with any third party.

You will bear full responsibility for all activity carried out from your account — whether authorized or unauthorized — until you notify us in writing that your account credentials are being used without your authorization.

If you notice any suspicious activity on your account, contact us immediately at [email protected] or via live chat.

4 Financial Transactions — Deposits & Withdrawals

All financial transactions on bk99b are conducted in Bangladeshi Taka (BDT / ৳). Accepted payment methods are: bKash, Nagad, Rocket, and Upay.

Deposit Terms

• Minimum deposit amount: ৳300 (for each method).
• Only deposits from payment accounts registered in your own name are accepted.
• Funds from third-party accounts or unknown sources will not be accepted, and such transactions may be reported as suspicious activity.
• Deposited amounts may take a few minutes to reflect in your account.

Withdrawal Terms

• Minimum withdrawal amount: ৳500.
• Withdrawal requests are generally processed within 10–45 minutes.
• Withdrawal requests can only be made to the same payment method used for the deposit.
• To withdraw funds earned from bonuses, the required wagering conditions must be met.
• The Company reserves the right to temporarily hold any withdrawal for the purpose of identity verification or risk assessment.

Transaction requests related to fraudulent activity, money laundering, or financial crime will be rejected and the associated account will be suspended.

7 VIP Program & Cashback

The bk99b VIP program has four tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

Users can advance to higher tiers based on their gaming activity and participation. The Company reserves the right to change cashback rates and benefits. VIP benefits are treated as bonuses and are withdrawable subject to applicable wagering requirements.

8 User Conduct & Prohibited Activities

The following activities are strictly prohibited while using the bk99b platform:

• Engaging in fraudulent or illegal activities.
• Using software, bots, automated scripts, or any other technology to disrupt the platform's operations.
• Operating multiple accounts for the purpose of abusing bonuses or circumventing bonus terms.
• Using the platform for money laundering or financial crime.
• Attempting to hack or gain unauthorized access to the platform's security or technical systems.
• Abusive, threatening, or discriminatory behavior toward other users.

If such activities are detected, the account will be closed immediately, all balances and bonuses will be forfeited, and legal action will be taken where applicable.

9 Responsible Gaming Policy

bk99b believes that gaming is a form of entertainment. We encourage our users to play responsibly. The following responsible gaming tools are recommended:

• Set deposit limits to keep your spending under control.
• Set session or wagering limits.
• If needed, register yourself for a temporary or permanent break.
• If you feel that gaming is having a negative impact on your life, seek professional help.

This platform applies age verification measures to protect users under 21 from accessing it. For more information, visit our Responsible Gaming page.

10 Technical Issues & Errors

In the event of technical problems, disconnections, or server errors during a gaming session, the following Company policy applies:

• If a game result is left undetermined due to an error, the game will be cancelled and the wagered amount will be refunded.
• If a bonus or win is incorrectly credited due to a software or hardware error, the Company has the right to correct it.
• The Company is not liable for losses caused by internet disconnection.
• Please notify our support team immediately about any technical issues.

11 Privacy & Data Protection

Full details about the collection, storage, and processing of your personal information can be found in our Privacy Policy. The key points are briefly outlined below:

• Your information is used only for providing services, identity verification, and processing financial transactions.
• All data is kept secure using SSL encryption.
• Your personal information is not shared with third parties except where required by legal obligation.
• You retain the right to control your own information.

12 Account Closure & Suspension

bk99b reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of any provision of these Terms.
• Fraudulent or suspicious activity.
• Failure to verify identity or providing false information.
• Use of the account on behalf of a minor.
• Bonus abuse or attempts at money laundering.

Users may also close their own account at any time by sending a request to [email protected]. Any valid balance will remain withdrawable before account closure, however bonuses may be forfeited.

13 Limitation of Liability

To the maximum extent permitted by applicable law, the Company is not liable for:

• Losses caused by internet disconnection or failure of third-party services.
• Losses resulting from unauthorized use of account credentials.
• Service disruptions caused by natural disasters, cyberattacks, or reasons beyond the Company's control.
• Financial losses resulting from a user's gaming decisions.

In the event of any dispute, resolution will first be attempted through discussion. Contact [email protected] to resolve disputes.

14 Copyright & Intellectual Property

All content used on the bk99b platform — logos, trademarks, designs, software, text, and other elements — is intellectual property owned by the Company or its licensors.

Reproducing, distributing, modifying, or using any content from this platform for commercial purposes without prior written permission from the Company is strictly prohibited.

15 Contact & Support

Contact us for any questions or complaints regarding these Terms:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English.

Our support team is available seven days a week, 24 hours a day to assist you. The Bengali version of these Terms is authoritative and takes precedence over any translation.