bk99b's Privacy Policy

01 What Information We Collect

The following information may be collected from you when you open an account and use the services on the bk99b platform:

1.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password created by the user
• National ID card or other identity document details (where applicable)

1.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• Deposit and withdrawal history and amounts
• Transaction dates and reference numbers

1.3 Device & Usage Information

• IP address and device type (mobile, tablet, desktop)
• Browser type and operating system
• Duration of site visits and pages viewed
• Cookies and session data

1.4 Communication Records

When you contact our support team via live chat or email, records of those conversations may be stored. This is used to improve service quality and for dispute resolution.

02 Purpose of Data Collection

We use your information only for specific, clear, and legitimate purposes. bk99b uses your information for the following:

• Account registration, verification, and management
• Age verification — only users aged 21 or above may use this platform
• Processing secure financial transactions via bKash, Nagad, Rocket, and Upay
• Ensuring platform security and preventing fraudulent activity
• Improving services according to your preferences and providing a personalised experience
• Resolving issues through the customer support team
• Activating bonuses and promotional offers (with your consent)
• Meeting applicable legal obligations

We do not use your information for any other purpose without your knowledge and consent.

03 Data Storage & Security

bk99b uses modern technology to protect your personal and financial information. Our security framework protects your data in the following ways:

3.1 SSL Encryption

All data transmitted on our platform is secured through SSL (Secure Socket Layer) encryption technology. This prevents any third party from intercepting or reading information exchanged between your browser and our servers.

3.2 Secure Databases

Your information is stored in encrypted, access-controlled databases. Only authorised staff may access this information, and only when required for specific tasks.

3.3 Password Protection

Your password is stored in hashed form — meaning no staff member or system can view your actual password. You are advised to use a strong password and not share it with anyone to keep your account secure.

3.4 Data Retention Period

We retain your information for as long as your account is active and for any period required by legal obligations. Information that is no longer needed after an account is closed is securely deleted.

04 Data Sharing Policy

bk99b never sells, rents, or discloses your personal information to third parties without permission. However, information may be shared in the following limited circumstances:

• Payment processors: Only the necessary information is exchanged with bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology service providers: Providers that assist in operating the platform work under strict confidentiality agreements.
• Legal requirements: Information may be disclosed upon a court order or a lawful request from a competent authority.
• Fraud prevention: Relevant information may be provided to the appropriate authorities when investigating fraudulent activity.

Even in the cases mentioned above, third parties receive only the minimum information necessary for their specific task.

05 Cookies & Tracking Technology

bk99b uses cookies to operate the website and improve the user experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: These are necessary to maintain login sessions and security.
• Analytics cookies: Used to analyse page visits and usage patterns.
• Preference cookies: Store your language and display preferences.

5.2 Cookie Control

You can disable cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

06 Your Rights

You have the following rights over your own information, and bk99b respects these rights:

• Right to access: You may request to know what information we have collected about you.
• Right to correction: You may request correction if any of your information is inaccurate.
• Right to erasure: You may request deletion of your information where there is no legal obligation to retain it.
• Right to restrict processing: You may request that the use of your information be limited in certain circumstances.
• Right to object: You may object to the use of your information for marketing or profiling purposes.
• Right to data portability: Under certain conditions, you may receive your information in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team.

07 Protection of Minors

bk99b is a responsible platform. This website is for users aged 21 and above only. We do not intentionally collect any information from minors. If a person opens an account using false information and it is later found that they are under 21, their account will be closed immediately and the relevant information will be securely deleted.

08 International Data Transfer

For the purposes of operating the platform, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• SSL encryption is used for data transfers.
• Data protection terms are included in agreements with third parties.
• The standard of protection for your information is not reduced anywhere.

09 Policy Changes

bk99b reserves the right to change this privacy policy when necessary. For significant changes, we will:

• Note the date of the change on the policy page.
• Send a notice by email to registered users (for major changes).
• Display a public notice on the platform.

If you continue to use the platform after changes are made, you will be considered to have agreed to the updated policy. You are therefore advised to review this page from time to time.

10 Third-Party Links

If the bk99b platform contains links to external websites, we are not responsible for the privacy policy of those sites. You are advised to read the privacy policy of any other website before visiting it.